Health & Safety

We’re in this together!

Travel in the current world health environment requires a collaborative social contract; we all need to do our part. As we look forward to hosting you, we are carefully considering all of the things that we can do to keep us all safe and healthy. However, we need you to be our partners in this endeavor. Following the current CDC guidance, while you visit with us we ask you to follow our Health + Safety requirements which include, but are not limited to, the following:

Masking:

• We are following the CDC's current recommendations for masking.
• Please see the CDC's map here to see if Monterey County is currently considered an area of substantial or high transmission. If it is, Carmel Lodge will be requiring that all people (vaccinated and unvaccinated) mask in all public indoor areas.
• Unvaccinated guests are required to wear masks while indoors at our property.

Housekeeping & Sanitation Practices:

• For your safety, we are paring down our daily housekeeping in order to reduce guest interactions with staff.
• During this time we are striving to do everything as “invisibly” as possible, and are limiting staff interactions with guests and guest rooms as much as possible. As such, for your safety and ours, our daily housekeeping is restricted to every third day of your stay. If you are there for 1-2 nights, we will not be doing housekeeping refreshes unless specifically requested.
• Our team will continue to use industry-leading sanitation practices and products in all areas of the property.

Flexible Cancellation:

• Through 2021 we have relaxed our cancellation policy to allow individual room reservation cancellations or changes up to 48 hours prior to your check-in, without penalty.